We are delighted to offer international shipping to our customers.
Shipping Options and Rates:
Please note that all international orders over 200 EUR qualify for free EMS delivery service.
Shipping Times: We aim to deliver all orders within a timeframe of up to 3 weeks. However, please keep in mind that the provided standard delivery times are intended as guidelines and are not guaranteed.
The delivery time depends on various factors, including your country of residence, the efficiency of your postal service, and customs procedures. Here are the estimated shipping times for different regions:
Europe:
The GCC:
Australia, New Zealand, and Oceania:
North America:
Estimated Delivery Times: We aim to deliver all orders within a timeframe of up to 3 weeks. However, please keep in mind that the provided standard delivery times are intended as guidelines and are not guaranteed. In some cases, deliveries might experience delays, and it could take up to 16 weeks. Delays can occur due to customs clearance processes, as well as the ongoing global COVID-19 situation.
Shipping Responsiveness: Kindly note that we are unable to modify the shipping address once the order has been placed.
We understand the importance of timely delivery, and we are actively collaborating with our shipping partners to minimize any potential impact on your shopping experience. While we strive to provide the best service possible and ensure your orders reach you as quickly as possible, please note that we cannot be held responsible for any shipping delays once the package has been shipped.
Express Shipping Option: For customers seeking faster delivery, we offer an Express Shipping option through the DHL delivery service. With Express Shipping, you can receive your order in a shorter timeframe at a rate of 74.95 EUR. Express Shipping is available for international orders.
Tracking Information: For your peace of mind, we provide tracking information for all orders. Once your package is shippedment.
EMS transport company: https://belpost.by/en/Otsleditotpravleniye
DHL courier service: https://express.dhl.ru/en/otslezhivanie/
We value your business and are here to assist you with any questions or concerns you may have regarding your shipping experience.
Customs Information: Kindly note that the listed prices do not include international taxes and customs fees. Depending on the destination country's legislation, your delivery might be subject to additional costs. Any taxes, duties, or customs fees are the responsibility of the customer. Sol'voda cannot be held liable for any actions, costs, taxes, or delays incurred due to customs processes over which it has no control.
How do I proceed with my order if my shipping address is not listed? If your shipping address is not listed, please send us an email at hellosolvoda@gmail.com with your order preference and address. Our team will be happy to assist you and provide a personalized shipping quote.
Order Confirmation: Upon placing your order, you will receive an order confirmation email to acknowledge that your order has been received and is being processed.
Customer Support: If you have any questions or concerns about your order's delivery status, please don't hesitate to contact our friendly customer support team. We are here to assist you every step of the way.
Shipping Options and Rates:
- Standard Shipping (EMS delivery service): 30 EUR.
- Express Shipping (DHL delivery service): 74.95 EUR.
Please note that all international orders over 200 EUR qualify for free EMS delivery service.
Shipping Times: We aim to deliver all orders within a timeframe of up to 3 weeks. However, please keep in mind that the provided standard delivery times are intended as guidelines and are not guaranteed.
The delivery time depends on various factors, including your country of residence, the efficiency of your postal service, and customs procedures. Here are the estimated shipping times for different regions:
Europe:
- Standard Shipping: 2-8 weeks.
- Express Shipping: 4-8 business days.
The GCC:
- Standard Shipping: 2-8 weeks.
- Express Shipping: 4-8 business days.
Australia, New Zealand, and Oceania:
- Standard Shipping: 5-8 weeks.
- Express Shipping: 4-8 business days.
North America:
- Standard Shipping: 2-8 weeks.
- Express Shipping: 4-8 business days.
Estimated Delivery Times: We aim to deliver all orders within a timeframe of up to 3 weeks. However, please keep in mind that the provided standard delivery times are intended as guidelines and are not guaranteed. In some cases, deliveries might experience delays, and it could take up to 16 weeks. Delays can occur due to customs clearance processes, as well as the ongoing global COVID-19 situation.
Shipping Responsiveness: Kindly note that we are unable to modify the shipping address once the order has been placed.
We understand the importance of timely delivery, and we are actively collaborating with our shipping partners to minimize any potential impact on your shopping experience. While we strive to provide the best service possible and ensure your orders reach you as quickly as possible, please note that we cannot be held responsible for any shipping delays once the package has been shipped.
Express Shipping Option: For customers seeking faster delivery, we offer an Express Shipping option through the DHL delivery service. With Express Shipping, you can receive your order in a shorter timeframe at a rate of 74.95 EUR. Express Shipping is available for international orders.
Tracking Information: For your peace of mind, we provide tracking information for all orders. Once your package is shippedment.
EMS transport company: https://belpost.by/en/Otsleditotpravleniye
DHL courier service: https://express.dhl.ru/en/otslezhivanie/
We value your business and are here to assist you with any questions or concerns you may have regarding your shipping experience.
Customs Information: Kindly note that the listed prices do not include international taxes and customs fees. Depending on the destination country's legislation, your delivery might be subject to additional costs. Any taxes, duties, or customs fees are the responsibility of the customer. Sol'voda cannot be held liable for any actions, costs, taxes, or delays incurred due to customs processes over which it has no control.
How do I proceed with my order if my shipping address is not listed? If your shipping address is not listed, please send us an email at hellosolvoda@gmail.com with your order preference and address. Our team will be happy to assist you and provide a personalized shipping quote.
Order Confirmation: Upon placing your order, you will receive an order confirmation email to acknowledge that your order has been received and is being processed.
Customer Support: If you have any questions or concerns about your order's delivery status, please don't hesitate to contact our friendly customer support team. We are here to assist you every step of the way.